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	<title>Comments on: 5 Ways To Put Some Heart Into Your Business Writing</title>
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	<link>http://confidentwriting.com/2008/02/5-ways-to-put-s/</link>
	<description>Kindness, clarity, confidence, compassion. Watchwords for writing on the web.</description>
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		<title>By: Joanna Young</title>
		<link>http://confidentwriting.com/2008/02/5-ways-to-put-s/#comment-1447</link>
		<dc:creator>Joanna Young</dc:creator>
		<pubDate>Thu, 14 Feb 2008 14:38:23 +0000</pubDate>
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		<description>Catherine, make it personal is good advice (but wouldn&#039;t have fitted into my spelling of heart!).

That doesn&#039;t have to mean over-familiar (I&#039;m sure I&#039;m not alone in getting bugged by that) or as you say over-flowery.

It means focusing on the connection between you, and the value you can add for the person who&#039;s reading your words.

Joanna
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		<content:encoded><![CDATA[<p>Catherine, make it personal is good advice (but wouldn&#8217;t have fitted into my spelling of heart!).</p>
<p>That doesn&#8217;t have to mean over-familiar (I&#8217;m sure I&#8217;m not alone in getting bugged by that) or as you say over-flowery.</p>
<p>It means focusing on the connection between you, and the value you can add for the person who&#8217;s reading your words.</p>
<p>Joanna</p>
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		<title>By: CatherineL</title>
		<link>http://confidentwriting.com/2008/02/5-ways-to-put-s/#comment-1446</link>
		<dc:creator>CatherineL</dc:creator>
		<pubDate>Thu, 14 Feb 2008 12:43:29 +0000</pubDate>
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		<description>Hi Joanna - this is a great piece.  I get so many rubbishy business letters through my door.  How annoying is is to spend thousands of pounds with a company and they can&#039;t even be bothered to personalise the letter?

I try to make the letters I send out as personal as possible.  I try to be brief - and as you say, no silly business language or flowery stuff.  And I focus on what&#039;s in it for the customer - not me.




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		<content:encoded><![CDATA[<p>Hi Joanna &#8211; this is a great piece.  I get so many rubbishy business letters through my door.  How annoying is is to spend thousands of pounds with a company and they can&#8217;t even be bothered to personalise the letter?</p>
<p>I try to make the letters I send out as personal as possible.  I try to be brief &#8211; and as you say, no silly business language or flowery stuff.  And I focus on what&#8217;s in it for the customer &#8211; not me.</p>
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		<title>By: Joanna Young</title>
		<link>http://confidentwriting.com/2008/02/5-ways-to-put-s/#comment-1445</link>
		<dc:creator>Joanna Young</dc:creator>
		<pubDate>Wed, 13 Feb 2008 17:22:02 +0000</pubDate>
		<guid isPermaLink="false">http://confidentwriting.com/?p=325#comment-1445</guid>
		<description>Hi Amy, it certainly takes practice to write in an everyday style - and it can take us a while to throw off other styles whether that&#039;s business-speak, academic writing or rigid grammar rules we learned at school.  But it&#039;s fun to practice!

Joanna
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		<content:encoded><![CDATA[<p>Hi Amy, it certainly takes practice to write in an everyday style &#8211; and it can take us a while to throw off other styles whether that&#8217;s business-speak, academic writing or rigid grammar rules we learned at school.  But it&#8217;s fun to practice!</p>
<p>Joanna</p>
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		<title>By: amypalko</title>
		<link>http://confidentwriting.com/2008/02/5-ways-to-put-s/#comment-1444</link>
		<dc:creator>amypalko</dc:creator>
		<pubDate>Wed, 13 Feb 2008 11:12:12 +0000</pubDate>
		<guid isPermaLink="false">http://confidentwriting.com/?p=325#comment-1444</guid>
		<description>Lovely piece, Joanna.  It really calls to what I&#039;m trying to do with my own writing.  One the things that I struggle with the most is using everyday language, as I find it so easy to slip into formalised, academic prose.  As long as I&#039;m conscious of it, I know that can edit it out on my rewrite.  I know some of it still slips through, though!
Really excellent tips, Joanna.
</description>
		<content:encoded><![CDATA[<p>Lovely piece, Joanna.  It really calls to what I&#8217;m trying to do with my own writing.  One the things that I struggle with the most is using everyday language, as I find it so easy to slip into formalised, academic prose.  As long as I&#8217;m conscious of it, I know that can edit it out on my rewrite.  I know some of it still slips through, though!<br />
Really excellent tips, Joanna.</p>
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